If you have a question our Investor Support Team will be happy to help. You can ring them free on 0808 145 2500, use the form below or email investorsupport@marlboroughfunds.com

All of our funds are either unit trusts or open ended investment companies (OEICs) and qualify to be held in a stocks and shares ISA, either through Marlborough directly or via another authorised ISA manager.

Contact Form

You can use the form below to send a general query and we will get back to you.



    We always strive to deliver customer service to a high standard, but sometimes things go wrong. We take all complaints seriously and do our best to resolve them fairly and as quickly as we can.

    How to complain


    You can write to Marlborough Fund Managers Limited Marlborough House 59 Chorley New Road Bolton, BL1 4QP

    You can call: 0808 145 2500 or +44 1204 380060 from outside the UK

    You can email: investorsupport@marlboroughfunds.com

    Please provide your personal details and account number. We also need to know what’s gone wrong and what you want us to do to put it right.

    What happens after my complaint is resolved? 


    We analyse each complaint received to record any errors that may have occurred.  Our senior management team reviews this analysis on a monthly basis to improve the level of service that we provide.  We report all complaints received to the Financial Conduct Authority twice a year.

    If you’re not happy with our final decision


    If you feel we’ve not considered all your issues or you can provide further information, please let us know and we’ll be happy to review the matter further.

    If you’re not happy with the outcome, you can ask the Financial Ombudsman Service to carry out a review of your complaint. In any event, you have the right to ask them to review your complaint if we’ve been unable to resolve it within 8 weeks. The service is free and impartial and can help with most complaints if you’re a:

    • Consumer
    • Any business, irrespective of legal form, with fewer than 10 people and an annual turnover of less than € 2 million
    • Any business with fewer than 50 people and an annual turnover of less than £6.5 million or a balance sheet total of less than £5 million
    • Charity with an annual income of less than £6.5 million at the time the complaint was raised
    • Trustee of a trust with a net asset value of less than £5 million at the time the complaint was raised

    You can write to the Financial Ombudsman Service Exchange Tower London, E14 9SR 

    Email them at complaint.info@financial-ombudsman.org.uk

    You can call: 0800 023 4567 or +44 207964 1000 from outside the UK.

    Their website is found at financial-ombudsman.org

    To view our Complaints Procedure in full click here

    Marlborough Group Offices

    Head Office: Bolton

    Marlborough House,
    59 Chorley New Road,
    BL1 4QP Map
    Main switchboard: 0808 145 2500 (Freephone)
    or +44 1204 380060 from outside the UK
    Office Enquiries: 0808 100 0830 (Freephone)
    Dealing: 0808 145 2501 (Freephone)
    Investor Support: 0808 145 2500 (Freephone)
    Dealing fax: 01204 533045
    General enquiries: enquiries@marlboroughfunds.com


    2 Meard Street,
    W1F 0EE Map
    Email: enquiries@marlboroughfunds.com





    PO Box 1852,
    WS13 8XU
    Main switchboard: 01283 791600
    General enquiries: enquiries@marlboroughfunds.com


    Marlborough International Management Limited,
    Town Mills South,
    La Rue du Pre,
    St Peter Port,
    Guernsey, Channel Islands
    GY1 3HZ Map
    Main switchboard 44 (0)1204 589336